The first thing that we need you to understand is that our priority is to get gymnasts back into the gym, so they can continue doing what they love.
As such, we may be required to implement temporary changes to make sure we are adhering to social distancing guidelines, venue capacities and other government requirements.
You can read our full policy and other Covid information here.
As such, we may be required to implement temporary changes to make sure we are adhering to social distancing guidelines, venue capacities and other government requirements.
You can read our full policy and other Covid information here.
| FCGC Gymnastics Indoor Training COVID Safe Plan - February 2022 |
It is important that all FCGC Families are familiar with with the up to date processes that FCGC will be implementing. Our staff will always be on hand to assist, as we know there will be a lot of information to process and work through as we continue to make changes over the coming months.
The FCGC Team is so grateful for your understanding and cooperation during this challenging time.
Return to Indoor Classes
In line with government restrictions will we be operating under our COVID Safe plan.
From 10th of January 2022, COVID Safe Setting include:
From 10th of January 2022, COVID Safe Setting include:
- QR Code Check-In
- Masks are required for everyone aged 8 and above (they do not need to be worn doing class time)
- Patrons (including participants) aged 18 years and over must show evidence of being fully vaccinated (or proof of exemption) to access our facilities.
- Sanitise on entry and exit
- Adhere to social distancing guidelines
- Everyone who visits FCGC's facilities will be required to follow the directions of our staff to ensure we meet government COVID requirements.
- PLEASE NOTE: FCGC staff will not be monitoring gymnasts drop off and pick up. Please ensure you are onsite prior to scheduled pick-up time and clearly communicate with your child a plan of what to do if you are running late (gymnasts can wait inside the venue to be picked up by their parent/guardian).
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FAQ's
Do i Need to follow FCGC'S COVID PLAN, POLICIES AND PROCEDURES?
Yes. Our COVID plan and all of FCGC's policies and procedures have been put in place to protect FCGC, our members and our community. As part of enrollment in any and all of FCGC's classes, programs and events and by attending our venues you have agreed "to abide by FCGC rules and agree to FCGC policies and procedures".
What Should i do i am sick and have covid like SYMPTOMS?
If you, or anyone in your immediate family is not well with COVID like symptoms. This includes any cold or flu like symptoms (runny nose, fever, cough etc) stay home, isolate and get tested. Rest up and get well.
When you have been cleared as COVID free and feeling better you can return to gymnastics.
Submit a future absence a minimum of 1 hour before your class scheduled start time on the customer portal or using the customer APP.
Information on how to do this can be found here FCGC Customer Portal - FCGC GYMNASTICS .
You will receive a make-up token that can be utilised, while you are actively enrolled in classes, to reschedule the missed class.
When you have been cleared as COVID free and feeling better you can return to gymnastics.
Submit a future absence a minimum of 1 hour before your class scheduled start time on the customer portal or using the customer APP.
Information on how to do this can be found here FCGC Customer Portal - FCGC GYMNASTICS .
You will receive a make-up token that can be utilised, while you are actively enrolled in classes, to reschedule the missed class.
wHAT SHOULD I DO IF I AM SICK WITH NON COVID LIKE SYMPTOMS?
If you are not well with non covid like symptoms stay home rest up and get well. When you are feeling better you can return to gymnastics.
Submit a future absence a minimum of 1 hour before your class scheduled start time on the customer portal or using the customer APP.
Information on how to do this can be found here FCGC Customer Portal - FCGC GYMNASTICS . You will receive a make-up token that can be utilised, while you are actively enrolled in classes, to reschedule the missed class.
Submit a future absence a minimum of 1 hour before your class scheduled start time on the customer portal or using the customer APP.
Information on how to do this can be found here FCGC Customer Portal - FCGC GYMNASTICS . You will receive a make-up token that can be utilised, while you are actively enrolled in classes, to reschedule the missed class.
wHAT IF I AM REQUIRED TO ISOLATE?
If you are required to isolate for COVID-19 please follow the steps below
- Submit a future absence detailing in the notes that you are required to isolate due to COVID-19
- Once you are cleared from isolation email FCGC [email protected] detailing;
- When you were released from isolation.
- Why you were required to isolate (ie: close contact or exposure site attended)
- When you were required to begin isolation
what happens if classes are cancelled due to forced closure?
In the instance of a forced closure of our venues due to COVID-19 the following will occur:
- Members will be notified via website, social media, customer portal/APP and via email as soon as possible following the announcement
- Makeup class tokens will be applied to members accounts who miss a class during the first week of the latest lockdown. Our staff will organize everything, there is nothing that you will need to do
- If the lockdown is extended past 1 week (fingers crossed that does not happen) you will not be charged for classes in the second or subsequent weeks of the lockdown.
- If payment has been made a credit will be on members club accounts that can be utilised for future tuition, merchandise, events, holiday programs or birthday parties. No further payments will be processed by FCGC during a lockdown.
how can i use my make up tokens?
Make up tokens can be utilised to reschedule classes using the customer portal/customer APP.
How to do this can be viewed here: FCGC Customer Portal - FCGC GYMNASTICS
How to do this can be viewed here: FCGC Customer Portal - FCGC GYMNASTICS
- Provided a member is actively enrolled in an FCGC class, make up tokens received due to a forced shut down will be able to be utlised for any class that has a make-up spot available including dedicated make up classes that are added to the timetable to allow members greater access to use their make-up tokens.
- If you are no longer actively enrolled in an FCGC class ONLY make up tokens received due to a forced shut down will be able to be utlised. They will ONLY be able to be utilised for the dedicated make up classes that are added to the timetable to allow members greater access to use their make-up tokens.